Body Beast Mobile App – FAQ
31 Jan. 2013

Body Beast Mobile App – FAQ


The Body Beast Web-Based Mobile Application was released this week and we had some confusion surrounding the platform. I hope this will help clear things up.

First – The app is optimized for the web and is NOT a traditional app that you will find in the iPhone or Android app store. We designed it this way to allow access to anyone and everyone with a device than can connect to the internet. This means you can use your app from any device – iPhone, iPad, iPod Touch, Android, Macbook, PC, etc. As long as as you have a device that can connect to the internet you are good to go.

Here’s the link you will use: www.bodybeastmobile.teambeachbody.com.

When you visit the first time, you can add an icon to your home screen for quick access. Follow the screen shots below for instructions:

There were also some general questions being posted on Facebook and Instagram so I wanted to address those here, as well.

Body Beast Mobile App – FAQ

Q: I received my login information via email, but when I try to log in, I see this error message:

“We’re sorry, it appears that you do not have access to Body Beast Mobile. You must purchase the program to get access to the Mobile site. If you feel you have reached this in error, please contact an administrator.”

A: Here are possible reasons why you see this message:
• Someone else (e.g. your spouse) purchased Body Beast. In this case the access credentials are tied to your spouse’s account password and email address. Try to use the email address your spouse provided at the time of purchase.
• You received Body Beast as a gift. In this case the access credentials are tied to your gifter’s account password and email address. Try to use the email address your gifter provided at the time of purchase.
• If you purchased the product yourself either by phone or from Beachbody.com or BodyBeast.com, and you are also a TeamBeachbody member, please use your TeamBeachbody.com login credentials to access the mobile app.

Q: I have purchased Body Beast, but have not received an email with my login information.

A: Please double check that the email address that was given to Beachbody on the day of purchase matches the email address you are using to log into the mobile app. It is also possible that the email landed in the spam folder.

Q: Is there a way to skip ahead to the workout week or day I am on?

A: The mobile app is built to work in a linear way. You start on Day 1 and work your way through the program day by day. There is no function to skip workouts. The app was designed this way to ensure success with the program. If you aren’t starting from Day 1 and going through Day 90 and following the program how it’s designed, then the tracker really isn’t for you. If you have started recently, like one or two weeks, you can go in and manually skip ahead by entering data in each category as if you’ve completed the workout, but it be your time investment. We may look into making a change to allow accesss to skip ahead in a future update.

Q: How do I create a direct link to the mobile site on my phone (acting as an “app”)?

A:After the first-time login you are offered the option to create a shortcut on the phone’s home screen. If you confirm, a cool Body Beast icon (shortcut) is placed on the phone’s home screen. You can also refer to the screenshots in the beginning of this post for step by step instructions.

Q: Can I get the Body Beast app if I bought the program through a dealer instead of from Beachbody?

A: Access credentials are tied to the original owner’s account information from the date of purchase. You must purchase the program directly from Teambeachbody.com, or Beachbody.com or through Beachbody Telesales to get access to the mobile app. The access credentials are emailed to the original customer on the same day you purchase the Body Beast program.

Q: Are the Tempo workouts in the app?

A: Yes, the Tempo workouts are in the app. They can be selected alternatively on the days the Tempo workouts are listed in the Body Beast training schedule.

Q; I bought this program for my husband and myself. Is there a way he can have access to this too?

A: Only the original owner will receive access to the mobile app, as the access credentials are tied to the customer account information from the date of purchase. The access credentials are emailed to the original customer on the same day he/she purchases the Body Beast program.

Q: I purchased Body Beast from Amazon. How do I get access to the mobile app?

Amazon customers will receive access to the mobile app soon. You will automatically receive an email from Beachbody with your access information, once your email address is provided by Amazon to Beachbody.

Should you still encounter problems accessing the app or have not received your login information, please email mobilecs@beachbody.com.

 

Hope this helps. If I missed anything let me know in the comments section below!

 

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14 Responses

  1. Rae Soon says:

    Any chance on Beachbody coming out with an all-encompassing app feature?? It would be great to be able to log workouts and such from an app- regardless of which program you’re doing- having access to your workout schedule and have reminders, etc- would be amazing!! Just a thought :)

    • Carl Daikeler says:

      We’re always looking for ways to improve the customer experience. This kind of project would be a big undertaking for us, but I appreciate the direct feedback and will keep it in mind as we continue to move forward.

  2. John says:

    I don’t like the fact that you have to check off each
    warmup move. It kind if ruins the warmup.
    I think it would be better to just check off the entire warmup instead.

    my .02

  3. Doug Wilson says:

    Carl: This is great and I am very excited about the Body Beast Classic. Even though I will not be able to participate in this one, believe you me, I will be there next year.

    By the way, I finished the Reset strong and lost 20lbs and 3 inches around my waist.

  4. Chris Watson says:

    The app for beast looks awesome. I’m starting Body Beast after summit on July 1st with a huge group of people and this is totally something I’m going to recommend the others use as well. Thanks for clearing up some questions people may have had!

  5. Carl Daikeler says:

    That’s awesome Doug! What’s next for you?

  6. Carl Daikeler says:

    My pleasure, Chris. Excited to see how your Challenge Group goes. Beasting up over summer!

  7. My husband purchased the program and we are going to do it together. I know that he is the only one that can access the app. I wish there was a way that I could utilize it as well. We obviously have very different needs nutritionally so I don’t want to login using my phone and mess up his stats he has already put in. Wish there was a way to link husband & wife accounts together for this. Oh and I will be entereing the Classic. Thank you for doing that as that was one of my goals from last year to enter a competition.

  8. Brad Tomlinson says:

    Absolutely great program. Personally my favorite Beachbody program. Its great for building muscle and Sagi shows you how to target every muscle in the body. I’d love to see a sequal a few years down the road. Great work guys.

  9. Joseph barker says:

    wow this app takes way to long to input all the info in before you can move onto the next set. Wasting time for sure.

  10. Jeffrey mayfield says:

    Couple issues I have is that you have to check off each warmup and cool down. Like some one said prior that is a real pain especially since you are in fact trying to warm up but then have to sit there entering the stuff and cooling down. One thing to check off for warmup would be better. Also the middle screen with the picture of how to do the move is a waste of time as well. At least after the first time you have down that particular routine. If there was a way the app knows that you have done this workout before and then allow you to go straight to the write down screen it would save lots of time. And also related to doing a workout you already did. I know it shows your history but if it could autofill the fields with your previous time that would be a huge time saver as well, since you ether just leave that or edit it. But it gives you good reference. I believe the p90x does this.

  11. Brooke says:

    The first thing that needs to happen is to write a disclaimer stating that this app is ONLY for one person per household. This is crazy. I bought it for my husband as a gift and we can’t even work together. I guess I need to buy two Body Beast programs to get the “free” app. At least limit it to all household. Crazy, I tell you, crazy. Really upset cause beachbody can’t seem to help either.

  12. Anthony says:

    My temporary solution for that is to check the warm ups prior to working out since I will be doing them anyway. Then I focus on writing down my progress during the workout. “There is a solution to everything” – Tony H. :)

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